FAQ

Table of Contents

How do I place an order?

You can order online with a credit card or contact our sales department at sales@legacycomponents.com.

What are order minimums?

Typically $250, but can vary based on vendor availability for non-stock items.

What is a product lead time?

An estimate of how long it will be before we expect to ship your product.

How much does it cost to ship the items?

Shipping is hard to predict until it is packaged and ready to ship from one of our warehouses, therefore it is calculated after the order is placed. If you would like a shipping estimate, email sales@legacycomponents.com with the shipping destination.

What type of order confirmation will I receive?

We will send an order confirmation to the email address you provided us. The order confirmation will contain the order number and a list of the parts you purchased along with prices and quantities. All orders are subject to management review and approval.

Is it possible to lose stock on an order placed?

Yes, because the stock we have is not only our stock, but is also vendor global stock, there is a chance that the parts have been sold prior to your order and the system is not updated. We will always do our best to secure stock for you and is our intent to send final confirmation of product within 24-48 hours of receiving your order.

How do I find products?

You can search our products by entering either the manufacturer name, product description, or part number in the search bar on our homepage or by using the link https://www.legacycomponentsnow.com/products/ you can filter by manufacturer name.

Cannot find the product I am looking for on the site?

Please contact us at sales@legacycomponents.com.

How do I find more detailed technical information about a product?

If there is no additional technical information available, please contact us. 

Do you accept credit cards?

Yes, with a 3% fee we accept Visa, Mastercard, and American Express.

Can you ship on our UPS or FedEx account?

Yes, you can enter your account number in the checkout process.

Do you ship internationally?

Yes, we can ship anywhere you would like, unless the country or party is debarred by the US Government.

Do you hold any quality certifications?

Yes, We are ISO 9001:2015, AS9120, and AS6081 certified.

Do you comply with export regulations?

Yes, we are ITAR certified and comply with all US export regulations, including licensing the export of items regulated by the Arms Export Control Act for ITAR commodities or the Export Administration Act for EAR commodities.

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